my revision on MIS

salam. pukul 2.30 jap g exam MIS pulak.. (Management Information System). 6 chapter yg akan masuk nanti. covered frm cptr 7 - cptr 12. jom kite buat revision yg mane penting jer eh kt sini...

chapter 7: Business Process Management
- merupakan systematic process of creating, assessing n altering business process.
- penting sbb boleh process order cross departmental boundaries.

stage of BPM cycle ade 4:
1. buat model component dia
2. buat system components yg 5 tu. (software, hardware, data, procedure, people)
3. Implement BP
4. buat policy untuk tengok effective x process ni.

functional processes (single)
- buat dlm department sendiri jer
- senang gune BPM
- ape2 masaalah within department jer
- eg : HR, Accounting
- tp boleh lead to Island of automotion a.k.a information silos (syndrome syok sendiri gitu)
- n x ley produce productivity to many business.

Cross- functional processes
- involved bnyak business department
- eg: CRM, berhubung ngan bnyak pihak
- kurangkan masaalah isolated system n data
- BPM dkt sini susah sikit r nk gune sbb xde manager yg ade kuase 100% nak conduct @ control activity dan recourses yg diorang dapat.

Inter-organizational process
- cross multiple company
- berurusan dngan credit card transactions n activity pengangkutan ( shipper)
- SCM (supply chain management) berkait rapat la ngan IP ni.
- lagi complex sbb lain2 manager n owners
- problem tym nk buat keputusan . boleh jadi tym berurusan @ bile2 la..
- jadi masaalah cemtu pepandai la negotiate @ pun buat la contract agreement.

chapter 8: E-Commerce & Web 2.0
kene faham terminology HTML, XML
html - hyper text mark up language.. ni language yg sangat biasa digunakan. Utk define structure n layout web pages.
xml - eXtensible mark up language. kegunaan utk computer2 program nk bertukar data. bahase computer ni.. antara computer2 je paham la. kalau awak computer.. mesti awk paham.. ahahahahaha...

Web 2.0 refers to a loose grouping of capabilities, technologies, business model & philosophies.
eg : Google .

chapter 9: Business Intelligent System
BI tools:
- Reporting
> gune utk assessment.
~RFM analysis
~ OLAP cube a.k.a OLAP report

- Data-mining
> statistical techniques
> buat predictions

- Knowledge management
> source data is human knowledge.

weeii... x sempat la plak nk buat revision sampai chapter 12 kt sini... jumpe lain kali la eh.. hahaha.. study subject lain plak nanti. nak kene gi CAC dah ni.. chaw lu la eh. adios! ;p